Helpful Answers

Frequently Asked Questions

We know you may have many questions, some of which may have already been answered for you on this helpful page. If you dont see your question, please feel free to Contact Us!

  • Are you currently accepting new clients?

    Yes, we are currently accepting new clients. However, if at any point we are not accepting new clients, we will gladly add you to our waitlist to be notified as soon as we have an opening that could meet your availability.

  • What age range/population do you work with?

    We work with individual adults aged 18 years and up.

  • What is your specialization?

    We specialize in working with clients who present with mood issues, unresolved trauma, adjustment problems, and self-esteem issues.

  • What Treatment Modalities do you use?

    We utilize Relationally Focused Psychodynamic Therapy (RFPT) with elements of Cognitive Behavioral Therapy (CBT). Our approach is strengths-based and person-centered.

  • How do I schedule an appointment?

    You may schedule an appointment via our contact form on this website, our email (contact@pursuitofhealingtherapy.com), or via phone call (616) 236-3744.

  • How long do sessions last?

    Intake sessions are 60 minutes, and therapy sessions are 53 minutes.

  • What happens in the first session?

    Your initial session will be your intake session, which will encompass the therapist and client reviewing logistical information, therapeutic approach, presenting issues, and the beginning of building therapeutic rapport.

  • How often will we meet for therapy, and how long can I expect to be in therapy?

    We offer therapy sessions on a weekly or bi-weekly basis, which allows for therapeutic rapport to be established and consistent therapeutic accountability. Treatment duration varies and will be based on the clinical needs of the client.

  • Do you offer in person and telehealth therapy sessions?

    Yes

  • Where is your office located?

    5020 East Beltline Ave. NE. Ste. 201B Grand Rapids, MI 49525

  • What are your office hours?

    Our office hours are Monday-Thursday 8:30am-5:30pm, and every other Friday 9:00am-1:00pm.

  • What electronic platform do you use for telehealth therapy?

    Our practice utilizes Google Meet for telehealth therapy, which is a HIPAA compliant video chat that you can expect your therapist to set up for the sessions.

  • What forms of payment do you accept?

    We accept cash, credit/debit card, specific insurances, and HSA payments. Payment is satisfied directly following the end of each session.

  • What forms of Insurance do you accept?

    BCBS
    Priority Health
    ASR
    Aetna
    Cigna
    Blue Care Network
    Blue Cross Complete
    Molina
    Limited sliding scale options available

  • How do I gather information about my insurance?

    You can access information about your insurance benefits by calling your insurance company member service’s phone number, typically located on the back of the health insurance card, or looking up the information through your insurance company’s website. You are responsible for ensuring that we accept your insurance and are considered in network with your insurance company, having knowledge of your deductible information and specific copays for in-person and telehealth outpatient mental health therapy services, as copays can differ based upon in-person and telehealth services.

  • What is your cancellation policy?

    In the occasional event that you have to cancel an appointment, it is required to provide at least an advanced 24 hour cancellation notice, otherwise, you will be responsible for a $150.00 cancellation fee for each late cancellation, which will be assessed directly following the late cancellation notice or no show, and satisfied via the card on file.